Envy 4520 driver, no color

[FlissT]

I have the same issue as everyone above. I have tried all the options listed and still cannot print in colour from my computer.  I can print in colour from my laptop and phone to the same printer but not from my PC.  Even when I print through the HP Smart App on my PC and select colour it still prints in black and white.  This is a new problem which is exceptionally frustrating as I have to transfer all files to my laptop or phone in order to print them!

[TEJ1602]

@FlissT, Welcome to HP Support Community!

As a last resort, let us try to create a new user account on the PC and try printing-

1. Tap the Windows icon.

2. Select Settings.

3. Tap Accounts.

4. Select Family & other users.

5. Tap "Add someone else to this PC."

6. Select "I don't have this person's sign-in information."

7. Select "Add a user without a Microsoft account."

8. Enter a username, type the account's password twice, enter a clue and select Next.

9. Tap the Windows icon.

10. Select the User icon at the upper left corner of the Start menu.

11. Select the new user. You'll then sign in to your account with your password from step 8.

Use this link to download and install the new driver. Configure the printer and try printing.

Hope this helps! Keep me posted. 

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