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‎01-03-2024 03:16 PM

HP Recommended
Product: HP ENVY 4520 All-in-One Printer
Operating System: Microsoft Windows 11

A few months ago i updated my Envy 4520 printer drivers and after the update, the printer will not print in color.   The Printer Preferences do not even show a color printing option.     Printer cartridges are full and other printers on my network are able to print to this printer in color buy my driver seems to have a bug.   I have uninstalled and reinstalled all drivers available on the HP website and nothing works.   

I tried to fix with HP Print Doctor but it was absolutely useless.   

There is an "accepted solution"  posted in the forum but that solution does not work and many replies show that it did not work for others as well.       

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