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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
nmargis
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Envy 5000 printer setup

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envy 5000 all in one

I am setting up a new Envy 5000 all in one printer to print from my work HP computer while I am working from home.  My work has blocked the Microsoft Store for all employees.  I have contacted them and they are fine with me using the new printer, but will not unblock the Microsoft Store.  Is there any way for me to download the install driver without going to the Microsoft Store?

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Dragon-Fur
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@nmargis 

 

HP Smart for Windows is only available from the Microsoft Store.

 

If you have administrator privilege / access,

You can instead install the Full Feature Software for your printer.

HP ENVY 5000 All-in-One Print and Scan Driver and Accessories 

 

  • Download-and-Save the printer software (Full Feature Software / HP Smart / Easy Start)
  • Navigate to the folder in which you saved the software installation package (likely Downloads)
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Reminder:  If using Easy Start, select the Full Driver
  • After the software is installed, Restart the computer and log in

+++++++++++++++++++++++++++++++++++++++++

 

Video

HP Envy 5055 | 5020 | 5030 printer : Download and install the full feature software

 

What else?

Although HP Smart for Mobile is not as robust as the application for Windows,

If you have a compatible mobile device, this might be an option you can use...

 

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - Find your printer in the list of printers and supported applications

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

References / Resources

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

  • Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
  • Latest versions of HP Smart require that you be signed into the application

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5000 All-in-One Printer series 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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