Envy 6000 series won’t print with usb cable

[Farmer47]

My printer shows to be offline with wireless so I just purchased a usb printer cable. Even though HP smart says the USB cable is connected the printer still won’t print and says printer is offline 

[Bernard42]

                            Hello Farmer47,

Restart devices

Restart your computer or mobile device and the printer to clear any error states. If you are using a network printer, restart the router.

If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to.

If the printer is available and has a ready status, the issue is resolved. You do not need to continue troubleshooting.

1. Press the power button to turn off the printer. If the printer does not turn off, disconnect the power cord from the printer and from the power source.

2. Turn off the computer or mobile device that you are attempting to print from.

3. If the printer was set up on a network wirelessly or with an Ethernet cable, restart the router.

4. If necessary, reconnect the power cord to the printer and to a wall outlet, and then turn on the printer.

   Note:

   HP recommends plugging the printer directly into a wall outlet.

5. Turn on the computer or mobile device.

6. If the printer connects to a network, check the connection to make sure the same network is used by the printer and the device.

   • Computer or mobile device: Open the list of available networks and make sure it is connected to the correct network.

   • Printer: Check the Wireless light

     on the control panel. If it is solid blue, the printer is connected.

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             Best regards,