Envy 6055 will not print Word Docs

[Casey43]

Just installed new printer HP Envy 6055 and it works fine with everything except MS Word 16.53. Will not print from any Word doc.

[Kumar0307 · Accepted solution]

@Casey43, Welcome to the HP Support Community! I’m here to help.

If you are not able to print only Word documents from your mac, it could be an application-specific issue. Try updating MS Office.

Also, check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

For info on printing, refer to - Print a document in Word for Mac or Troubleshoot printing problems in Office for Mac

If the issue persists, I suggest you contact Microsoft for assistance. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Casey43]

Both are up-to-date; what actually worked was unplugging the printer, waiting a few minutes and plugging it back in. It now prints MS docs. Who knew????,

Thanks for responding so promptly.

[Kumar0307]

@Casey43

That's surprising. Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!