Envy 6234 Printer - not printing

[Big_Choppa]

My Hp Envy will no long print from my PC, however if I print from my phone or iPad it works fine, I have read through all the posts, installed scan doctor from hop, remove everything hp from my computer and then re-installed, but still nothing,.

the printer will go through as though it is going to print, I can see it add to the queue, it then says it prints but nothing happens.

i have tried using a printer cable as well still nothing, I have reset the printer and installed everything again, still nothing, 

im not aware  of any recent updates done and it has previously worked on windows 10.

help before I take a hammer to them both

[greenturtle · Accepted solution]

Hi,

Thanks for using the HP Support Community.

Please Uninstall and Reinstall the FULL feature software following these steps:

1. Uninstall the software in your computer
2. Download and save the FULL feature software (do not install it online)
https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-envy-photo-6200-all-in-one-printer-ser...
3. Install the FULL feature “Saved” software

https://www.youtube.com/watch?v=QQDg9R-o1zU

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

If you are not sure how to do this, the following resource will walk you through the steps:

How to Uninstall Download & Reinstall a Printer software
https://goo.gl/jeDsAm

Hope that helps!