-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Envy 7855 - wired/wireless toggling

Create an account on the HP Community to personalize your profile and ask a question
05-01-2020 02:08 PM
Hi,
I have a HP Envy Photo 7855 all-in-one printer.
I noticed that the wireless network disconnected when I plugged an ethernet cable from my router into the printer so I could print from my HP desktop.
Our current environment includes one wired-only HP desktop, three wireless-only HP notebooks, and four mobile devices.
What is the easiest way for me to toggle between wired & wireless printing via my desktop? I don't want to have to plug and unplug the ethernet cable each time I want to print from the desktop.
Thanks!
05-04-2020 02:52 PM
Welcome to HP support community.
Printer can not be connected to both Wired and Wireless connection at the same time.
I would suggest connect the desktop to the wireless connection and use the printer.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
05-04-2020 06:46 PM
This might require one on one interaction to fix the issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
- Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
- Select the country.
- Enter the serial of your device.
- Select the country from the drop-down.
- Click on "Show Options".
- Fill the web-form. A case number and phone number will now populate for you.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee