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‎08-26-2025 12:16 PM

HP Recommended

HP 8135 all in one printer I get the Error message:

Your printer has experienced an unexpected configuration problem. 0x80004005

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-28-2025 05:51 AM

HP Recommended

@BarDCR, Welcome to the HP Support Community – it’s great to have you here!

I appreciate you taking the time to share your question. I'm more than happy to assist with this and provide a solution that works for you.

The error 0x80004005 with the message "Your printer has experienced an unexpected configuration problem" typically indicates a software or driver issue, often after a Windows update or printer setup problem. Let's walk through the steps to resolve it:

Restart Printer and PC

  • Power off the printer and unplug it from the wall.
  • Restart your computer.
  • After 60 seconds, plug the printer back in and power it on.

Check Windows Updates

  • Go to Settings > Windows Update and install any pending updates.
  • Restart your PC after updates.

Reinstall the Printer Driver

Use HP Smart App for Setup

  • Download the HP Smart App from the Microsoft Store or HP Smart App page. HP Smart
  • Use it to add and configure your printer. It also includes a Diagnose & Fix tool.

Firmware Update (if applicable)

  • If prompted, update the printer firmware via HP Smart or the support page above.
  • Firmware updates often resolve unexpected configuration errors.

>Virtual Assistant
 

I hope your issue is now resolved. If not, feel free to reply and we’ll continue helping until everything’s sorted!

 

If the post helped, please click “Accepted Solution” to help other users easily find it. And if you’d like to say thanks, just tap the “Yes” button!

 

Cheers,

Max3Aj

HP Support

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎08-28-2025 05:51 AM

HP Recommended

@BarDCR, Welcome to the HP Support Community – it’s great to have you here!

I appreciate you taking the time to share your question. I'm more than happy to assist with this and provide a solution that works for you.

The error 0x80004005 with the message "Your printer has experienced an unexpected configuration problem" typically indicates a software or driver issue, often after a Windows update or printer setup problem. Let's walk through the steps to resolve it:

Restart Printer and PC

  • Power off the printer and unplug it from the wall.
  • Restart your computer.
  • After 60 seconds, plug the printer back in and power it on.

Check Windows Updates

  • Go to Settings > Windows Update and install any pending updates.
  • Restart your PC after updates.

Reinstall the Printer Driver

Use HP Smart App for Setup

  • Download the HP Smart App from the Microsoft Store or HP Smart App page. HP Smart
  • Use it to add and configure your printer. It also includes a Diagnose & Fix tool.

Firmware Update (if applicable)

  • If prompted, update the printer firmware via HP Smart or the support page above.
  • Firmware updates often resolve unexpected configuration errors.

>Virtual Assistant
 

I hope your issue is now resolved. If not, feel free to reply and we’ll continue helping until everything’s sorted!

 

If the post helped, please click “Accepted Solution” to help other users easily find it. And if you’d like to say thanks, just tap the “Yes” button!

 

Cheers,

Max3Aj

HP Support

1 person found this reply helpful
Was this reply helpful? Yes No
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