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I have a HP Officejet 4630
It shows error code: OXC4EB92C3
And on the bottom of the code it says: HW_MICCI2 C
What does this mean and can I fix it or do I need to buy another one?

1 REPLY 1
HP Recommended

Greetings @Candocleaning6

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are getting an OXC4EB92C3 error on your printer, is that right?

Not to worry, I will be glad to assist you. 
Have you tried any troubleshooting steps on your own?

 

The issue you are facing could be a hardware issue where the printer might need to be replaced. Click here

Recommend you try the reset procedure mentioned below. 

  1. Turn on the printer.

  2. Wait until the printer is idle and silent before you continue.

  3. Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.

  4. Remove the ink cartridges from the printer.

  5. With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.

  6. Wait at least 60 seconds.

  7. Plug the power cord back into the wall outlet.

       NOTE:

    HP recommends connecting the printer power cord directly to a wall outlet.

  8. Reconnect the power cord to the rear of the printer.

  9. Turn on the printer, if it does not automatically turn on.

    The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

  10. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

  11. Reinsert the ink cartridges, and then close the ink cartridge access door.

  12. If you receive a prompt to print a calibration page, do so.

  13. If you disconnected the USB cable, reconnect it to the rear of the printer.

  14. Try to print.

If the issue persists, please contact our phone support to check on the service or upgrade options available for your printer. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.