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HP OfficeJet 8015e All-in-One Printer

Error Code: UA_400_EB000U0410Save this code if contacting HP Support.

 

 

 

 

going to burn  the printer and never purchase hp ever ever ever again. i will be telling everyone to refrain from this type of printer. never in my life have i had to spend 3 days trying to connect a printer. never again hp. not for me my family my relatives friends businesses....matter of fact i might actually take it to social media!!!!!!!

1 REPLY 1
HP Recommended

@RLYFRUSTRTD, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding UA_400_EB000U0410! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I understand your frustration, and I'm here to help you resolve the issue. The error code UA_400_EB000U0410 suggests there is an issue that needs attention. Here are some steps you can try to troubleshoot the problem:

 

Verify Network Connection: Ensure your printer is properly connected to your network. This can be via Wi-Fi or an Ethernet cable.

 

Restart Devices: Turn off your printer and then turn it back on. Also, restart your computer and router.

 

Update Firmware: Make sure your printer’s firmware is up to date. You can check for updates on the HP support website.

 

Reinstall Printer Drivers: Sometimes reinstalling the printer drivers can resolve connectivity issues. You can download the latest drivers from the HP website.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.