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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Error Code: UU_400_EB000U0701

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07-08-2025 03:41 AM
Unable to register printer in country or region
A feature of this printer is not supported in your location. You will not be able to complete setup.
To resolve this issue, select Get Support.
Error Code: UU_400_EB000U070107-09-2025 11:11 AM
Hi @gia1234,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding the printer registration issue!
We're thrilled to have the opportunity to assist you and provide a solution.
If you encounter an error stating that a feature of the HP DeskJet Ink Advantage 2878 printer is not supported in your location and you cannot complete the setup, it's often related to regional restrictions or settings that prevent registration. Here are steps you might consider taking to resolve this issue:
Verify Regional Settings:
- Ensure that your regional settings in the HP Smart app or any associated software match your current location. This can sometimes affect the setup process.
Check Connection and Setup Requirements:
- Make sure that all packing materials and tapes have been removed from the printer.
- Verify that the printer is correctly connected to your computer or network.
Use the HP Smart App:
- Try removing and then re-adding your printer using the HP Smart app. Ensure your app and printer firmware are updated to the latest versions.
- If the setup issues persist, perform a factory reset of your printer using the HP Smart app or the printer's Embedded Web Server (EWS).
Restore Factory Defaults:
- Consider restoring the printer to factory default settings. This can help resolve connectivity and setup issues. For specific instructions, refer to the printer manual or HP support documents.
I hope this helps.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
Kuroi_Kenshi
I am an HP Employee