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‎11-08-2021 02:22 PM

HP Recommended
Product: HP Envy 5660
Operating System: Microsoft Windows 10 (64-bit)

I recently tried to install Windows 11 and that was a big mistake. Now I can't print from my laptop. I have tried to install drivers, uninstall and reinstalled the printer about half a dozen times with no success. I have downgraded back to Windows 10. I can print an internal test page (direct from the printer) and I can print from my iphone so I'm confident it's software related but I can't figure out what to do. Any help is greatly appreciated!

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2 people had the same question
1 REPLY 1

‎11-09-2021 06:02 AM

HP Recommended

Same issue. I also upgraded to Windows 11 (genuinely) and then downgraded back to Windows 10, since then I'm facing this issue.

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