Error code 0XBA595E12

[acf22]

I have exactly the same problem. Whenever the printer looses power, either by a powercut or by reconnecting, or even a simple reboot, it produces this error code.  So far I managed to get it going three times trying the power drain, or pressing various control buttons during reboot. Sometimes it works, most of the time it doesn't. It is absolutely annoying, since I am wasting a ,lot of time trying differnt things. 

I cannot do a firmware update, since at the end of the update it requires a reboot, and here I am again. Trying to get it going again after a reboot.

It is absolutely annyoing.

[Riddle_Decipher]

@acf22

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

As I understand your are getting an error code 0XBA595E12 on the printer,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you know that this error represents either cartridge missing or incompatible cartridge error?

While you respond to that, here's what you need to do:

Step 1: Make sure the cartridges are compatible

Make sure the newly installed cartridges are compatible with your printer and that they are unmodified, genuine HP cartridges.

Step 2: Remove, inspect, and reseat the cartridges

Step 3: Clean the electrical contacts

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

[acf22]

The cartidges are the correct HP cartridges. The carriage does not move to the cartridge access area. So I can not perform any of the suggestions.

[acf22]

This is getting absolutely reidiculous. I just managed to get it going again with a power drain, since I had to print something. Then it tries to do a firmware update and fails, goes into an infinite reboot loop. If I then disconnect the power to stop this, it comes back with the same error.

[KrazyToad]

@acf22

It looks like you were interacting with Riddle_Decipher, but he is out for the day & I'll be glad to help you out. I'm KrazyToad & I'm at your service. 

I have gone through your Post and I suggest you perform a Semi-Full Reset on the Printer.

Since these are crucial steps, I will send you a Private Message with the instructions.

Please check your private message icon in the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage 
 

Thank you 🙂

[Riddle_Decipher · Accepted solution]

@acf22

Thank you for responding,

It's great to have you back 😉

(Since, the Private message box is not monitored, I will need to switch to a public post)

That said, you should be able to use the support menu, however, at the off chance it doesn't work,

It would require a repair or replacement as it would be a hardware issue:

HP Support can be reached by clicking on the following link:  

* Open link:  www.hp.com/contacthp/

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

If you would like to thank me for my efforts to help you, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution".

Have a great day!