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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Error code A3.A3.7C.FB

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12-26-2024 12:19 PM - edited 12-26-2024 12:20 PM
What does this code mean, and what do I need to do for it?
A3.A3.7C.FB
Firmware 6.23.1.17-202408092238
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12-27-2024 12:38 AM
That means that the software system inside printer has a failure and you need to restart your printer.
Please follow steps from the next Support document:
- HP OfficeJet Printers - A critical system error has occurred
- >> https://support.hp.com/us-en/document/ish_11673575-11673625-16
- >> https://support.hp.com/us-en/help/hp-plus
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
,,.,.,.,.,
@ferRX / I am a volunteer posting answers on my own time.
12-27-2024 12:38 AM
That means that the software system inside printer has a failure and you need to restart your printer.
Please follow steps from the next Support document:
- HP OfficeJet Printers - A critical system error has occurred
- >> https://support.hp.com/us-en/document/ish_11673575-11673625-16
- >> https://support.hp.com/us-en/help/hp-plus
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
,,.,.,.,.,
@ferRX / I am a volunteer posting answers on my own time.