Error code EBS00P0007

[Krissy86]

• Hp office jet pro 9129e was trying to finish setup and got this error code EBS00P0007

[Raj_05]

Hi @Krissy86,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Error code EBS00P0007 on your HP OfficeJet Pro 9129e typically indicates a problem with the printer setup process. Here are some steps you can take to troubleshoot and resolve this issue.

Power Cycle the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for about 60 seconds.
• Plug the printer back in and turn it on.

Check for Network Issues:

• Ensure that your printer is connected to the correct Wi-Fi network. You can check and adjust the network settings from the printer's control panel.

Update Firmware:

• Make sure your printer’s firmware is up to date. You can check for updates through the HP Smart app or HP Support website.

Reinstall Printer Software:

• Uninstall the current printer software from your computer.
• Download the latest software and drivers from the HP Support website.
• Install the software and follow the setup instructions.

Check for Paper Jams or Hardware Issues:

• Ensure there are no paper jams or obstructions in the printer.
• Open the printer and check for any visible issues or error messages.

Reset Printer to Factory Settings:

• If the above steps don't work, you might need to reset the printer to factory settings.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support