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HP DeskJet 4152e All-in-One Printer

Setup will not complete. I keep getting an error message. I have started from scratch 6 times. I am going to repackage this printer and get a refund since HP won't let me sign up for the 3 free months of ink that the printer box says I get. I'll just go get a Canon or Epson.

4 REPLIES 4
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try a reset and use HP Smart to setup again.

 

This resource will be useful:

https://www.youtube.com/watch?v=4Xo9-0xSaog

 

For more resources on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP Recommended

Did that 6 times. It still doesn't work. 

HP Recommended

Nope. That doesn't work either. I'm just going to take the printer back and get a Canon.

HP Recommended

What worked for me was using an Android phone with the HP smart app and then enabling the setting under app settings > use 5hz wifi (it's at the bottom ) after that I was finally able to finish the setup, hope it helps, nothing else worked for me

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