Error code OW_4XX_OWSWS00001

[Tom3428]

Setup will not complete. I keep getting an error message. I have started from scratch 6 times. I am going to repackage this printer and get a refund since HP won't let me sign up for the 3 free months of ink that the printer box says I get. I'll just go get a Canon or Epson.

[greenturtle]

Hi,

Thanks for using the HP Support Community.

Try a reset and use HP Smart to setup again.

This resource will be useful:

https://www.youtube.com/watch?v=4Xo9-0xSaog

For more resources on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

Hope that helps!

[Tom3428]

Did that 6 times. It still doesn't work. 

[Tom3428]

Nope. That doesn't work either. I'm just going to take the printer back and get a Canon.

[krosa]

What worked for me was using an Android phone with the HP smart app and then enabling the setting under app settings > use 5hz wifi (it's at the bottom ) after that I was finally able to finish the setup, hope it helps, nothing else worked for me