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‎02-27-2024 01:22 PM

HP Recommended
Product: HP DeskJet 4152e All-in-One Printer

Setup will not complete. I keep getting an error message. I have started from scratch 6 times. I am going to repackage this printer and get a refund since HP won't let me sign up for the 3 free months of ink that the printer box says I get. I'll just go get a Canon or Epson.

4 REPLIES 4

‎02-28-2024 08:38 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try a reset and use HP Smart to setup again.

 

This resource will be useful:

https://www.youtube.com/watch?v=4Xo9-0xSaog

 

For more resources on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP DeskJet Plus 4100 | DeskJet 4100e Printer : How to reset restore to Factory Defaults
HP DeskJet Plus 4100 | DeskJet 4100e Printer : How to reset restore to Factory Defaults
youtube.com/watch?v=4Xo9-0xSaog
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Reset | Restore to factory ...
HP DeskJet Plus 4100 & HP+ series
HP DeskJet Plus 4100 & HP+ series
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‎02-28-2024 11:53 AM

HP Recommended

Did that 6 times. It still doesn't work. 

1 person found this reply helpful
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‎03-01-2024 01:12 PM

HP Recommended

Nope. That doesn't work either. I'm just going to take the printer back and get a Canon.

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‎04-03-2024 09:35 PM

HP Recommended

What worked for me was using an Android phone with the HP smart app and then enabling the setting under app settings > use 5hz wifi (it's at the bottom ) after that I was finally able to finish the setup, hope it helps, nothing else worked for me

1 person found this reply helpful
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