Error code: OXB86A5EB4

[Sari9621]

Please assist.  My HP inkjet advantage 4535 just wont print and at first its not connecting to the internet then suddenly the error code flushed on the screen.

[Raj_05]

Hi @Sari9621,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP Inkjet Advantage 4535 printer is not connecting to the internet and displaying an error code, there are several steps you can take to troubleshoot and resolve the issue. Here's a step-by-step guide.

Check Network Connection:

• Ensure that your printer is connected to the same Wi-Fi network as your computer or device.
• Restart your router and the printer to refresh the network connection.

Printer Network Settings:

• Access the printer's control panel or settings menu and navigate to the network settings.
• Verify that the wireless connection settings are correctly configured.

Restart Printer:

• Turn off your printer, wait for a few seconds, and then turn it back on. This can sometimes resolve temporary communication issues.

Update Firmware:

• Check if there are any firmware updates available for your printer on the HP support website. Updating the firmware may address bugs or connectivity issues.

Reinstall Printer Drivers:

• Uninstall the printer drivers from your computer and reinstall them. Make sure you download the latest drivers from the official HP website.

Check for Paper Jams or Low Ink:

• Ensure that there are no paper jams or low ink levels, as these issues can sometimes prevent the printer from functioning properly.

Reset Printing System (Mac):

• If you're using a Mac, you can try resetting the printing system. Go to "System Preferences" > "Printers & Scanners," right-click on the printer, and select "Reset printing system." Then, re-add the printer.

Check for Error Codes:

• Take note of the error code displayed on the printer screen. This code can provide specific information about the nature of the problem. Refer to the printer's manual or the HP support website for information on what the error code means.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support