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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Error code/ powrr issue

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10-20-2019 01:14 PM
My printer is reading ERROR CODE 0X0005FBB6 LIB_MATH C . Not sure if the code is zeros or the letter "O" but think they are zeros. The lights next to the printer screen are flashing (the home, help and back buttons). The power light is on.
This happened twice. When I first tried to use the printer it would not turn on. U read every article, watched every video and used the virtual assistant. Reset the power more than once. There is no indicator light that I can find on this model. Tried different cords and outlets. Now that the power light is on and screen is lit up, this happens.
10-22-2019 04:33 PM
@Lyxi Welcome to HP Community!
Here's what I suggest we do to resolve this issue once and for all:
Reset the printer to recover from printer failures.
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With the printer turned on, disconnect the power cord from the printer.
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Unplug the power cord from the power source.
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Wait 60 seconds.
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Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
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Turn the printer on.
If the error message persists, continue to the next step.
Remove the ink cartridges and reset the printer.
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Remove the ink cartridges from the printer.
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With the printer turned on, disconnect the power cord from the printer.
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Unplug the power cord from the power source.
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Wait at least 60 seconds.
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Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
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Turn the printer on.
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Reinsert the ink cartridges, and then close the ink cartridge access door.
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If you receive a prompt to print a calibration or alignment page, do so.
If the error message persists, continue to the next step.
Upgrade the printer firmware: click here for steps.
Keep us posted,
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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
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