Error downlading smart app for HP officejet pro 9018

[CCF101]

HP Officejet Pro 9018. We're sorry something went wrong. We couldn't load HP Smart right now.

[Kuroi_Kenshi]

Hi @CCF101,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding HP Smart App Download Errors on the HP OfficeJet Pro 9018!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Internet Connection: Ensure your device is connected to a stable and fast internet connection. A weak or intermittent connection might cause download issues.

Device Compatibility: Verify that your device meets the requirements for the HP Smart app:

• Windows 10 Redstone 5 (version 1809) or later
• macOS Big Sur (11.0) or later
• Android (10.0) or later
• Apple iOS, iPadOS 16 or later

Restart Device: Sometimes, simply restarting your computer or mobile device can resolve download errors.

Clear Cache: For mobile devices, try clearing the app store's cache to resolve potential issues:

• Android: Go to Settings > Apps > Google Play Store > Storage > Clear Cache.
• Apple iOS: Restart the app store or your device. There are no direct options to clear cache.

Update Operating System: Ensure your device’s operating system is up to date. Older versions may not support new app updates.

Re-attempt Download: Try downloading the HP Smart app again from the official sources:

• HP Smart App for Windows
• HP Smart App for macOS
• HP Smart App for Android or iOS

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,