Europe Codes printer 1515

[User5632396]

Hello everyone... I need the Europe codes to my printer 1515. I bought in Southamerica and I used 662 cartrige, but in Europe I have to use 301 cartrige. I tried to comunicate with the support HP but in Nederland, I have to pay to support (50% value of my printer), and I could comunicated with Hong Kong and England Support HP, but they couldn't help me. thanks.  The codes are: 41=?;  42=?;  43=?;  44=?;  45=?; and 51=?. Serial number printer: [Personal Information Removed].

Thanks 

Mauricio

[Anand_Andy]

Hi @User5632396,

Welcome to the HP Support Community

I'd like to help!

I understand you moved and the printer is not accepting the new region cartridges.

 We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping