FOR SOME REASON MY HP Printer OfficeJet Pro 8130e Has started not printing until I over ride that

[ALLTHUMBS13]

My HP OficeJet Pro 8130e started to not straight out print at the command.  Instead it asked me to override a comment on the  printer that says it is not the correct paper type.  Anyone out ther have the same problem?

[Dragon-Fur]

@ALLTHUMBS13 

Welcome to the HP English Community --

Depending on the underlying cause of the problem, the solution might be as simple as adjusting the Paper and Tray settings using the Printer Control Panel OR using the Embedded Web Server (EWS). 

 User Guide - HP OfficeJet Pro 8120e - HP OfficeJet Pro 8130e Series

Load Media - Starting on Page 11

For example,  Step 6 (Page 13)

What else?

This printer also supports selecting the Default Print Options

Next,

Check the job configuration --

More than one paper tray?

Should the job setup Source (Tray) be set to "Automatic" (wording varies), then you might correct the problem by selecting the Source / Tray as opposed to using the "auto" setting.

If you have not done so --

Perhaps check / adjust / update your Printing Preferences.

Details / Examples

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EWS - Tray and Paper - Default Print Options

Reference - Using EWS - PIN Number

 User Guide - HP OfficeJet Pro 9730e Wide Format All-in-One Series

Page 2

If prompted for a password, enter the default printer PIN available on the label inside the printer access
door. If you have changed the password, enter your new password

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Paper > Trays > click on Tray to configure

Next (as available)

Section Print > Default Print Options > Select default options / tray

Example - EWS - Tray and Paper / Default Print Options

EWS_9135_Tray_and_Paper_8EWS_9135_Print_Default_Print_Options_8

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Change Print Settings

Select Source / Tray

Example - HP Smart - Windows - Simple Photo Print  - Settings / Options

HP_Smart_Win_Print_Photo_4x6_All_5

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Change Print Settings - Windows

HP print settings guide

Topic Change print settings (Windows)

Sub-Topic Save preferred print settings

NOTE

When called from within printing programs / software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" / "Presets" or similar.

Windows 11

Settings > Bluetooth & devices > Printers & scanners

Select Printer > Printing Preferences

Windows 10

Settings > Devices > Printers & scanners

Select Printer > Manage > Printing Preferences

Next

Tab Printing Shortcuts

Select / Highlight your preferred Shortcut

Click Apply > Click OK to exit

Optional - Additional Setup / Information

Make changes to a Shortcut (Model Dependent)

Select starting Shortcut (locked / template or custom)

Adjust the settings for paper, source (tray), other settings

Check all sub-menus in all Tabs

Click OK to save / leave sub menu

Custom Shortcut

On the main Preferences menu,

Save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name

Click OK to save the setup

=========================

Printer Properties / Printing Defaults for all jobs

Windows 11 >

Settings > Bluetooth & devices > Printers and scanners

Select Printer > Printer Properties

Windows 10 >

Settings > Devices > Printers and scanners

Select Printer > Manage > Printer Properties

Next,

Tab Advanced > Printing Defaults > Select Shortcut > OK to save

Optional – Before Saving changes –

Next,

Box / Tab Advanced

UNCHECK HP Real Life Technologies

Click OK to save change

OR Advanced Box might be located in an alternate location --

Tab Layout OR Paper / Quality > Click Advanced > Switch OFF HP Real Life Technologies

Click OK to save change

General Example - Windows - Full Driver printer software installed (ask if you need help installing)

Printing Preferences - Shortcut / For all Jobs setup

9135_Printing_Preferences_Everyday_Custom_3

======================================

Message Content References

Media Specifications

Media Handling, Document Finishing	Sheet feed
Media Size (facet)	Letter; A4; Legal; B5
Media Sizes Custom (imperial)	Tray 1: 3 x 5 to 8.5 x 14 in
Media Sizes Custom (metric)	Tray 1: 76.2 x 127 to 215.9 x 355.6 mm
Media Types	Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper,Light/Recycled Plain Paper,HP Tri-fold Brochure Paper, Glossy
Media Weight Recommended (imperial)	16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Media Weight Recommended (metric)	60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)
Media Weights Supported, By Paper Path (Imperial)	16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Media Weights Supported, By Paper Path (metric)	60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

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 Enter the device type and model name of your HP product

OR

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OR

HP OfficeJet Pro 8130e All-in-One series  

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