Factory Reset for HP Color Laser MFP 178nwg

[NeoOne2]

Hi everyone, can somebody advice on how to perform a factory reset on a MFP 178nwg? 

[A_Gayathri · Accepted solution]

Hi @NeoOne2,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to perform a factory reset on the HP Color Laser MFP 178nwg, follow these steps:
 

Turn On the Printer: Make sure the printer is powered on.

Access the Menu:

• On the printer's control panel, press the Home button (if available) to access the main menu.

Navigate to Settings:

• Use the arrow keys to navigate to the Setup or Settings menu. This may also be labeled as Setup Menu.

Select Service Menu:

• Navigate to Service or Service Menu. This option may be found under Settings or Administration.

Perform the Factory Reset:

• Look for an option like Restore Defaults, Reset All Settings, or Factory Reset.
• Confirm the selection if prompted.

Complete the Reset:

• The printer will initiate the reset process, which may take a few minutes. Wait for the printer to restart.

Reconfigure Printer Settings:

• After the reset, you may need to reconfigure the printer settings like network connections, paper sizes, and other preferences.

Refer to this document: HP Color Laser MFP 178nwg User manual 

I hope this helps. 

Take care and have a good day.

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