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‎04-21-2023 09:16 AM

HP Recommended

I recently changed wifi network and need to change it on my printer, but I cannot find the password to access this. I have tried every combination I can think of without any luck. How can I do a factory reset without a password?

Category:
6 people had the same question
1 REPLY 1

‎04-24-2023 08:40 AM

HP Recommended

@LB321 

 

Welcome to the HP support community.

 

I understand that you want to reset the printer, I am glad to assist you.

You might have to perform a semi-full reset on the printer.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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