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Locked

‎08-28-2024 09:17 AM

HP Recommended
Product: HP OfficeJet Pro 6975 All-in-One Printer

My great uncle had passed away so I had gotten his printer but it’s locked with a password! How do I reset it back to factory without going to the locked settings!

Category:
1 REPLY 1

‎08-28-2024 03:02 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

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