Factory reset laserjet pro m255dw with lost password

[mikep2022]

I set the administrator password a long time ago on my M255DW printer, and since then have moved house and need to reconfigure it for the new network. Unfortunately I've not been able to guess the original password, is there a way to perform a reset so that I can configure it from scratch?

Thanks,

Mike

[mikep2022 · Accepted solution]

After coming up empty for M255DW instructions for a while... it turns out it's unchanged from the M252 - immediately after powering on, hold a finger on the bottom right of the touchscreen until "Permanent Storage Init." appears, then release and wait.

Hope this helps others 🙂

Reference: https://h30434.www3.hp.com/t5/LaserJet-Printing/Admin-Password-Reset/td-p/5649013