Showing results for 
Search instead for 
Did you mean: 
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
New member
2 0 0 0
Message 1 of 2
Flag Post

Factory reset of DeskJet2600 series

HP Recommended
DeskJet 2630
Microsoft Windows 10 (64-bit)

I've just recently bought a reconditioned black ink cartridge to go in my HP DeskJet 2630 and obviously the printer has thrown a hissy fit about it. I've then gone in to the EWS to allow reconditioned cartridges and there's a password on there that I don't know! I've tried all the button presses, holding down power and cancel, wireless button and power, etc. etc. and none of it has allowed me to get access to the EWS. So now for the nuclear option of which I can find no information on whatsoever: how do I reset my printer back to factory settings? Hoping that will get rid of the pesky EWS password issue and some other printing oddities I get from time to time


Not looking for how to soft reset or whatever; I want a complete hard reset, wipe all the data on there. TIA

HP Support Agent
HP Support Agent
18,837 18,836 1,339 1,551
Message 2 of 2
Flag Post
HP Recommended

@Bethan5, Welcome to the HP Support Community!


I understand you are not able to make changes to the settings on the printer. We need to perform a factory reset on the printer to resolve this issue. 

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation