• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎01-18-2025 10:22 PM

HP Recommended
Product: HP Color Laser 150nw
Operating System: Microsoft Windows 11

I'm trying to login to EWS as administrator, but the default password (blank field) doesn't work! Can you help me? According to the forum, I need to do a factory reset... but how to do it???

Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-19-2025 12:08 AM - edited ‎01-19-2025 12:12 AM

HP Recommended

Hi @SergeyNSP 

 

(1) Print the network information page following steps from the next video:

 

 

(2) Then check in the Network information page where you find "PIN number"

and use that number to Log in into the EWS page.

 

  • ferRX_0-1737271045846.png

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎01-19-2025 12:08 AM - edited ‎01-19-2025 12:12 AM

HP Recommended

Hi @SergeyNSP 

 

(1) Print the network information page following steps from the next video:

 

 

(2) Then check in the Network information page where you find "PIN number"

and use that number to Log in into the EWS page.

 

  • ferRX_0-1737271045846.png

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎01-19-2025 05:35 AM

HP Recommended

Hi FerRX!

 

Thanks a lot!!!  Your advise helped me! 

 

Best regards, 

Sergio

 

Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎01-20-2025 12:16 AM

HP Recommended

Great 😊, nice to know that information helped !

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.