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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
RodrigoC_Silva
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Failed Install HP Laserjet Pro série 400 M401

HP Recommended
MS219br HP Pro All-in-One
Microsoft Windows 10 (64-bit)

Complete installation does not find the printer on the network, using IP, MAC or HOSTNAME

I want to use the network scanner function with HP Scan,
I cannot use the scan profile on the network

Is the installation software not compatible with Windows 10 64bit?

How do I install all features, printing and scanning using the network?

 

Tks

Rodrigo Silva

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ShlomiL
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Message 2 of 2
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HP Recommended

Hi,

What is your exact printer model? is it the HP Laserjet Pro M401n printer?

 

The HP Laserjet Pro M401 printer series is a single-function printer, it have no scanner:

https://store.hp.com/us/en/pdp/hp-laserjet-pro-400-printer-m401n

 

Shlomi



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