Failure of connection from Mac to HP Direct Wifi

[gguohuii]

I am trying to connect my MacBook (macOS Catalina 10.15.4) to my Officejet printer through HP Direct Wifi (Direct-DA-HP Officejet 5200), however, I cannot connect to it, because the Wifi icon has an exclamation mark.

[Jay_G24 · Accepted solution]

Hi @gguohuii

Welcome to the HP Support Community. I'd be happy to assist you with the  "Cannot connect to HP WiFi Direct" issue. 

 First, Let's perform a power reset on the printer-

Reset the product

1. With the printer turned on, disconnect the power cord from the rear of the printer.

1. Unplug the power cord from the wall outlet.
2. Wait at least 60 seconds.
3. Plug the power cord back into the wall outlet.
4. Reconnect the power cord to the printer.
5. Turn the printer on. HP recommends plugging the printer directly into a wall outlet

Connect and print from a Mac computer using Wi-Fi Direct. Complete the following steps while near the printer.

1. On the printer control panel display, from the Home screen, touch (Wi-Fi Direct).

2. Touch ( Settings ).

3. If the display shows that Wi-Fi Direct is Off, touch the toggle button next to Wi-Fi Direct to turn it on.

Hope this helps! Keep me posted. 

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