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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Fatal error on installation, stuck at 99%

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07-02-2026 12:07 PM
My printer was working fine until a couple of days back, that my computer did not detect it anymore. I uninstall it and I have been attempting to re-install with no success. Every time I get a fatal error, because it took to long to complete the installation. It get stuck at 99%.
I downloaded the driver from HP, the only one they have for this printer, but nothing seems to work. I check the printer service to see if it has the Smart Installation, but it does not have it.
Any help?
07-02-2026 12:14 PM
Hi,
In order to assist you better, please clarify your HP Laserjet printer model so any applicable guidance could be provided.
Shlomi
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