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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Find the Printer Claim Code

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03-24-2020 12:23 PM
Hi @sselias
Welcome to the HP Support Community. I'd be happy to assist you with the "how to find printer claim code" issue.
To assist better please get back to me with the required information-
Please help me with the exact serial, product number, and model of your product to help you better.
Click on this link to know how to find the serial number of the product.
Meanwhile, try the steps below-
To find your Printer Claim Code, print a Web Services Information page from the printer's built-in webpage.
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Send a test print job from any device on your network to make sure the printer is connected and can print.
NOTE:
You cannot use Web Services or get your Printer Claim Code if your printer is not connected to your wireless network. A USB connection does not work.
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Type the printer IP address into a web browser on any device connected to your network to open the printer's built-in website.
To find your printer IP address:
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From the touchscreen control panel: Touch the Wireless icon
.
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From the HP Smart app: Click Printer Settings, and then click Printer Information.
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From the printed network report: Press the Information
button to print an information page.
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From the printer website, find the Web Services menu, and then click Print Info Page or Print Information Sheet.
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Find the Printer Code or Printer Claim Code on the page that prints.
If the information page only has the printer's email address, remove and then re-enable Web Services. A new information page prints with the Claim Code.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!