Firmware downloaded but not installing

[Gottapulse]

Firmware auto-downloaded 3 days ago but not installing message says please wait.

[Kumar0307]

@Gottapulse, Welcome to the HP Support Community!

Try the different ways to install the latest firmware on the printer:

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Update the printer firmware

Click here to download and install the latest printer firmware from your MAC.

Click here to know different methods of updating printer firmware.

Alternatively, on the printer screen, go to Setup > Tools/Printer maintenance > Update the printer

Note: If you are already on the latest firmware, you will not be able to update.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Gottapulse · Accepted solution]

Thanks Kumar but printer has now been replaced under warranty.  

[Kumar0307]

@Gottapulse

Glad to know that the printer is replaced. Keep me posted for any other assistance.