Firmware

[Tomcat5691]

Can’t update firmware for this printer?

[Asfiya03 · Accepted solution]

@Tomcat5691,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

We can update the firmware for the printer, it can be done either on the HP Smart app or on the printer's control panel.

Please refer to the 1st and 2nd section (Plus signs) on the link below:

https://support.hp.com/us-en/document/ish_1776648-1643972-16

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Asfiya03

HP Support

[Tomcat5691]

Thank you so much for your prompt reply Asifya03

I somehow managed to do it .

Take Care 

Tomcat5691

[Hawks_Eye]

@Tomcat5691 I'm glad my colleague was able to help you out! 🙂

That said, we'll be archiving this conversation for now, if you need us, we'll be only a message away!

Take care and have a great day ahead.

Hawks_Eye

HP Support.