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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Sashaank
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Message 1 of 2
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Firware Upgrade Failure

‎09-28-2020 01:11 AM

HP Recommended
Product: HP LaserJet Pro MFP M128fw
Operating System: Microsoft Windows 10 (64-bit)

I am trying to upgrade the firmware of my HP LaserJet Pro MFP M128fw using the latest firmware file available on the website. The firmware datecode on my printer is 20180130 and I'm trying to update it to 20200602 as mentioned in the website. But when I run the installer it shows as if the installer is installing the firmware but after the installation completes I see no change in the firmware of my printer. It still shows the same old firmware datecode and not the new one. I tried restarting the printer, and my desktop to try again but to no avail. Can anyone please help me with this? Any suggestions would be highly appreciated.

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Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎09-30-2020 02:35 PM

HP Recommended

@Sashaank I suggest you make use of this method to update the firmware using the printer control panel (for network-connected printers only), and to set the printer to automatically update the firmware when new updates become available.

The printer must be connected to the internet to update the firmware via a network connection.

NOTE: 

The steps vary according to the type of control panel.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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