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‎11-26-2024 01:46 AM

HP Recommended
Product: HP DeskJet Ink Advantage 2335 All-in-One Printer
Operating System: Microsoft Windows 11

I have installed the latest firmware update to my printer but the HP Support Assistant app shows that this updated needs to be installed.  All of the updage messages are for the same Softpaq number.   How do I correct this situation?

 

firmware update not recognized

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