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Locked

‎05-31-2022 04:40 AM

HP Recommended

I have forgotten the Admin Password for the printer and I need to reset settings to Factory Defaults. 

 

Kindly Assist

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-03-2022 01:15 PM

HP Recommended

@Motubatse

 

Welcome to the HP support community.

 

I understand that you want to reset the printer, I am glad to assist you.

You might have to perform an NVRAM reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎06-03-2022 01:15 PM

HP Recommended

@Motubatse

 

Welcome to the HP support community.

 

I understand that you want to reset the printer, I am glad to assist you.

You might have to perform an NVRAM reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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