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Microsoft Windows 10 (64-bit)

Hi, I had setup a custom password to the my printer, now I am trying to setup my printer on a new wireless network and it asks me to enter the device username and password.  Unfortunately I forgot the password and didn't find any option to reset or forgot password option. So I want to reset the printer factory settings so that I can setup a new username and password and then finish my wireless setup. Could you please help me how I do the FACTORY RESET for HP Ink Tank Wireless 410 series printers? . Thank you in advance!

 

Printer Model: HP Ink Tank Wireless 410 series [DE6AB9]

Thanks,
Arjun
1 REPLY 1
HP Recommended

@arju33

 

Welcome to the HP support community.

 

This might require one on one interaction to fix the issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

 

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.