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HP Recommended
HP LaserJet MFP M28-M31
macOS 10.15 Catalina

Hello,

 

Sometime ago I changed admin password on my LaserJet MFP M28-M31, and now I can not remember it.

Please assist me in resetting the password.

 

Regards,

Vadym Byshovets

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@byshovets

 

Welcome to the HP support community.

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several other.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@byshovets

 

Welcome to the HP support community.

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several other.

Cheers.

Sandytechy20
I am an HP Employee

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