Forgot admin username and password for printer

[Hobbess]

I am trying to reset my printer to give it to a family member, however I have forgotten the admin name and password. I think I saw some other posts here where HP techs were able to assist.

[sandytechy20 · Accepted solution]

@Hobbess 

Welcome to the HP support community.

I understand that you want to reset the printer, I am glad to assist you.

You might have to perform a semi-full reset on the printer.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.