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I have forgotten the password I set to the EWS software, but I recently changed my Internet router and can't get it to connect to the new network or reset my printer completely (FULL RESET). I have ran out of options by now, I don't want to use my printer through USB or Direct Wireless.

Please help!!!

1 REPLY 1
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Hi @LongMarch5,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I've sent you a private message with reset instructions, follow the instructions to assist you better.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

  

Hope this helps! Keep me posted. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

.
Sneha_01- HP support
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