Forgot my username and password for HP Officejet Pro 8610

[Cade_1406]

Hi,

I've missplaced my username and password for the HP8610 printer.  I tried logging via the Printer control panel as well as the web-based URL.  Is there a way to reset this feature?  If so, how?

Any help is much appreciated.

Kind regards.

[Rainbow23 · Accepted solution]

@Cade_1406,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you want to reset the password for your HP Officejet Pro 8610 e-All-in-One Printer.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Please reply back on the public post as this Private message box is not monitored.

I hope this helps resolve this issue completely.

[Cade_1406]

Many thanks for providing me the solution.   

[steph1998]

Hi I forgot my admin password or my password that I chose is not working. I need to do a factory restore put I'm locked out . I would so much appreciate some help.

Thank You

[greenturtle]

Hi @steph1998,

Thanks for using the HP Forums.

Have send you a private message for a semi full reset, please look for it in the top right hand corner of the HP Forum page (envelope icon)

Let us know if that helps!