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Microsoft Windows Server 2019

I forgot my password to my laserjet pro m148fdw.  Is there a way to reset to factory settings?  I can't doing anything.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Panbuff 

Hello and thanks for your return,

Try the following:

  1.  

Don't hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

View solution in original post

3 REPLIES 3
HP Recommended

@Panbuff 

Hello,

HP LaserJet Pro MFP M148 series Firmware Update Utility: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-laserjet-pro-mfp-m148-m149-series/2199....

You will need to follow the instructions below to solve this issue:

  1.  

Don't hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

HP Recommended

Hello,  thank you for the instructions,  I have downloaded the firmware and I did see that the printer took the firmware.

 

I followed the instructions both with the "X and right arrow"  but the attention light never came up.   Then tried the "X and left arrow"  but nothing.

I followed the instructions,  am I missing something.

 

Thank you,

 

Brian

 

 

HP Recommended

@Panbuff 

Hello and thanks for your return,

Try the following:

  1.  

Don't hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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