Forgot password on my HP OfficeJet Pro 9015e All-in-One Printer

[KronicPain]

How do I reset my HP OfficeJet Pro 9015e All-in-One Printer to factory settings? I forgot my password and need to reset it.

Thank you for any help.

[Nal_NR · Accepted solution]

Hi @KronicPain,

Welcome to the HP Support Community

Not to worry I will help you to get a resolution to resolve the issue.

We need to perform a semi-full reset to restore the printer back to its original settings.

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

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