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‎09-09-2021 02:10 PM

HP Recommended
Product: HP LaserJet Pro MFP M28w
Operating System: macOS 11.0 Big Sur

Hello,

I forgot my admin password to my HP LaserJet Pro MFP M28w printer. 

I cannot find anywhere how to factory reset - only reset wifi password - so I'm stuck.

Please help me with instructions for full factory reset.

Thank you in advance.

 

Category:
7 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-13-2021 07:54 AM

HP Recommended

@JOPPMANN

 

Welcome to the HP Support Community.

 

I'd be happy to assist you with the reset steps.

 

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

View solution in original post

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1 REPLY 1

‎09-13-2021 07:54 AM

HP Recommended

@JOPPMANN

 

Welcome to the HP Support Community.

 

I'd be happy to assist you with the reset steps.

 

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No
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