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Locked

‎04-11-2021 10:34 AM

HP Recommended
Product: HP Photosmart C4580 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello,

When the HP Print and Scan Doctor conducts its test, I receive a Red X on the Front Panel Test for the scan portion. When I hit Skip, it will not scan.

 

What's the problem?

Category:
1 person had the same question
1 REPLY 1

‎04-14-2021 05:45 AM

HP Recommended

@ODaye

 

Welcome to HP Support Community


I understand your concerns and frustrations

 

Were there any recent printer updates?

 

Please try making a Photocopy and let me know if that works


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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