Full factory reset HP LaserJet MFP M28-M31

[Rld96oac]

Hello, I am having the same wifi connection problems. Can you tell me how to reset the m31 later jet printer?
thank you

[Mads1212]

Hi, may I please get instructions on how to factory reset the MFP M28w. I changed my wifi and now im back to zero. Thanks 

[sandytechy20]

@Mads1212

Welcome to the HP support community.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Rld96oac]

Hello. I changed my WiFi and now need to factory reset my M31 laser jet printer.  Can I please have the factory reset instructions?

[Jay_G24]

Hi @Rld96oac,

I'd like to help!

I have shared the instructions in a private message.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[Rld96oac]

Jay I didn't receive the PM - PMs are currently empty.  Please resend.

[Jay_G24]

I have send you another message with the instructions could you check ?

[Rld96oac]

Got it, thank you

[Jay_G24]

Was the reset successful?

Is the issue resolved?

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[arrat]

Hi, may I please get instructions on how to factory reset the MFP M28w. I changed my wifi and now im back to zero. Thanks