Full factory reset HP LaserJet MFP M28-M31

[JustUs22]

Spoiler

Can you please send me the instructions on how to do the factory reset?

[JustUs22]

Can you send me the instructions?

[Jay_G24]

Hi @JustUs22,

I'd like to help!

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Keep me posted. 

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[JustUs22]

M28 I believe. The product number is W2G55A

[Jay_G24]

@JustUs22,

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

[wizdomonwheels]

Can you please send the steps for the MFP M29w?

- David

---

For reference here were the details of the issue - I just need to do a Factory Reset on the printer.

I am helping a client of mine out with a M29w that is inaccessible via network and will not set up via the wifi setup wizard. I've attempted several resets such as holding the wifi button for 20 seconds, but none have succeeded.

Before the issue began I performed the latest firmware update, and also added a admin password to the printer and enabled https. After doing those three tasks the printer is only accessible via USB no matter what I try.

Can you please let me know what the steps are to perform a factory reset on the HP LaserJet MFP M29w?

 Thank you!

- David

Wizdom On Wheels

[Orlowss2]

I am in need of the factory reset steps as well if possible of sending them over as well! 

[Bob329]

i switched my wifi router and my printer won’t let me connect or even change the wifi it was connected to.

How to do a full factory reset of LaserJet MFP M28-M31?

[Jables1177]

I also need the instructions to do a full factory reset. I no longer have that wireless network, so I cannot log into the printer in any way.

HP LaserJet MFP M31w

I do have a windows 10 machine, but I only use the app to print from my android phone. 

[Bob329]

I have the same issue and need a full factory reset please!