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HP LaserJet Pro MFP M29w Printer

I purchased a used M29w and I do believe I need a full factory reset in order to get this device to connect to my wireless network. At this current state, in order to print I have to set my wi-fi to the SSID and can print. This is not what I want to do so I most like need to reset the device. Please send instructions on how to perform this task. 

I have tried to reset using the HP Smart app using the directions but I am unable to see any settings option. 

thanks. 

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