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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: G510n (OfficeJet 4500) driver removed from FTP?

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01-09-2022 03:26 AM
Hello,
I've reformatted my PC and reinstalled Windows, meaning that I have to redownload and reinstall OfficeJet 4500 driver in order to be able to print, and most importantly, scan.
When visiting OfficeJet 4500 (G510n) support page, there are no Full Driver Download links published anymore, no matter what Windows OS version I select (7, 8, 8.1, 10,...) - so I believe these drivers were intentionally unpublished by HP?
Furthermore, I found out that oj_aio_4500_g510n-z_full_win_ww_140_408-5.exe was removed from HP's FTP since it was located in /pub/softlib/software13/COL32439/mp-109545-3/ but now, there is no COL32439 folder within /pub/softlib/software13/ anymore.
Alternatively, I tried adding the printer through Windows settings (via TCP port) and although it got recognized and I can indeed print fine, there are of course no scanning capabilities since I don't have the full driver installed.
I tried using the HP Smart app from Microsoft Store which somehow detected my printer on the network, showing its IP address right, but it gets detected as offline (red dot) every time.
Finally, I downloaded the HP Print and Scan Doctor for Windows which tells me that in order to scan, I need the full driver and points me back to the printer's support webpage (where I actually downloaded the Doctor from, since the full driver was unlisted from there).
Any idea where to obtain Windows x64 drivers for G510n (OfficeJet 4500) online at this very moment?
Thank you
Denis
Solved! Go to Solution.
Accepted Solutions
01-10-2022 06:34 PM - last edited on 10-16-2024 07:13 AM by SofiaML
Hi @denis8888 ,
..,.,.,.,.
Try with the software download from the next link:
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
01-10-2022 06:34 PM - last edited on 10-16-2024 07:13 AM by SofiaML
Hi @denis8888 ,
..,.,.,.,.
Try with the software download from the next link:
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
01-11-2022 03:15 AM
Hello,
thanks for you helpful reply.
Although I am not a big fan of downloading .exe files from other people's cloud storage, I believe your 1.144 messages, 90 solutions and 522 kudoz' in this community should suffice for me to trust the link.
Again, big thanks. How did you manage to get the installer, though?
Best!
Denis
01-11-2022 11:56 AM - edited 01-11-2022 11:57 AM
Thank you 😊 is good to know you find solution in the link provided.
Well, yes I have some Kudoz and some solutions and almost 12 years 😄 of contribution on this Forum !
and of course some archive files with software from HP, like some other Experts in this forums.
Great, cheers on this 2022!
Happy week 😊
ferRX.
01-18-2022 07:10 AM
Puuuh...Ich hatte mich so gefreut, jetzt den Drucker installieren zu können
JEDOCH
Jetzt wird ein schwerwiegender Installationsfehler (oder so) angezeigt und die Installation wird gestoppt, SW entfernt.
Ich bin sprachlos ...was ist zu tun, damit der Drucker installiert werden kann.
Ich habe W10, 32 Bit