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‎04-21-2022 09:07 AM - last edited on ‎04-23-2022 09:48 AM by Retired

HP Recommended
Product: HP Laser 107w
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have no idea where to post this but I have been trying to get this issue sorted with no avail.  I purchase a new Laser printer in March this year and when I went to register it, the warranty said it was purchased in November 2021.  I disputed the warranty twice and sent copies of the receipt which clearly shows the date of purchase however HP keep closing the case with the issue not resolved.  It keeps asking me to send proof of purchase which I duly attach and then they close the case.  Does anyone have an email address for HP Ireland where I can email them the issue?  The product was purchased from Argos so maybe the date of November 2021 comes from when they took stock but I bought it in March 2022. 

Category:
1 REPLY 1

‎04-25-2022 02:25 PM

HP Recommended

Hi @Cate49,

 

I'd like to help!

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

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